Frequently asked questions

  • No, nothing about your loan terms or the service we provide will change. You’ll enjoy the same support and security you’ve come to expect from us – it’s just under a new site and a new name.

  • Your fees, terms and repayment schedule for existing loans will stay the same.

  • As part of the change, we've updated our terms of service and privacy policy.

  • If you use any of Kabbage’s other financial solutions, you’ll continue to manage those through

  • You can reach our team at 855-747-5135 or if you have questions about outstanding loans.

  • Information about any new funding products to be offered by American Express will be shared on

  • K Servicing and Kabbage, Inc. are not affiliated with American Express. The pre-existing loan portfolio (including Kabbage Funding loans and Paycheck Protection Program (PPP) loans) were not part of American Express’s acquisition of Kabbage. Your Kabbage Funding or PPP loans previously taken out will continue to be serviced by Kabbage, Inc. through the new site.

    Other products such as Kabbage Payments™, Kabbage Checking™ and Kabbage Insights™ are available through as part of American Express's product offerings. Future product offerings will also be available at

  • We are finalizing our PPP loan forgiveness process and will reach out to customers directly via their dashboards and email with additional information and instructions. Our existing customers will be able to maximize loan forgiveness when our application window opens in the coming weeks.